FAQs

Who can use Space? Anyone with any special/support needs of any age.  People without special needs may also book the sensory rooms.

What are the opening times? We are open 7 days a week and groups can book from 9am  with the centre closing at 9pm

Are you open on Bank Holidays? Not usually, although special arrangements can be made. Groups have hired the whole centre for a bank holiday event.

How long are the sessions? Usually one hour although sometimes arrangements can be made for 1.5 or 2 hours, availability permitting.

What facilities do you have at Space? We have two Changing Places complete with ceiling tracking hoists, four accessible toilets and two ordinary toilets, a café area and gardens, all of which are free of charge if you have booked a session in the sensory rooms but you will be sharing the facilities with other groups. We do have a large conference room and several other meeting rooms available to hire for use by groups not using the sensory facilities – please ring for details of costs.

What can we eat at the café?  Currently you can buy a drink and snack, (crisps, chocolate, flapjack etc) using the honesty box. Alternatively you can bring your own picnic or food to prepare in the kitchen or bring over McDonalds from across the road.  There is a kettle, toaster and microwave so you can heat up food. We ask that you take away your own rubbish please!  Unfortunately our cafe area is not available for parties.

Our children/clients are very boisterous and do not mix well with others.  Is there an alternative room we can use? Yes, we have another room called the Terrace Room which you can use if available.  You can also hire this room by the hour.

Can we use the café and garden facilities even if we have not booked a session in the sensory rooms? Yes, our groups with special needs may use this facility at any time, however we would appreciate it if you could ring ahead to let us know you’re coming.

Where can I park? If you have booked a session at Space  and your group has children / adults with special needs you can park directly outside the building.  There are 4 minibus spaces and 13 car spaces. 4 of these are disabled spaces.  Please see this map for details. As parking at Space is mainly for those with disabilities, please could other guests park either on Egerton Road or at Homebase.   Please NEVER park in Whinfield Lane or Pedders Grove opposite Space as this is dangerous due to these roads being narrow and busy.  For party bookings, the person who made the booking may park at the front to unload so food and drink may be brought in easily and then move to the rear car park.

Can able bodied children book the centre for parties? Yes, up to the age of 10.  Please take a look at our parties leaflet for further information.

How many children can come for a party? For pre-school children you can have up to 25 persons in Space 1 and 30 in Space 2 . For primary aged children the limit is 20 persons in Space 1.

My child has special needs but is in mainstream education, can we bring a mixed group of children with special needs and able bodied? Yes, please take a look at our parties for mixed groups leaflet for further information.

Can adults with support needs book a session for a party/social gathering? Yes, for example a granddad with Multiple Sclerosis booked his 70th birthday in Space and brought all his family, he relaxed on the water bed whilst the grandchildren ran wild!

 

Creative Support Limited is a Registered Society under the Co-operative and Community Benefit Societies Act 2014 (Register Number 27440R) and an exempt charity, whose registered office is at Creative Support Ltd, 5th Floor, 35 Dale Street, Manchester, M1 2HF Created by Inovaris